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7 Things We Do Better

We challenge you to find another computer consulting firm in the Cheshire or Greater Manchester area that would dare to make these promises :

  • We’ll Respond Within 60-Minutes or Less - Guaranteed :
    When you call us with a computer problem, we guarantee that your phone call will be either answered immediately and a ticket raised. If we fail to respond within that time frame, the work is free.
  • Lightning Fast Repairs :
    You should not have to wait around all day for your computer to be repaired. We understand how important your computer network is to you; that is why we offer our remote support services. Thanks to this service, we can securely access your computer network via the Internet so you don’t have to wait around for a technician to show up. If we can’t fix it remotely, we’ll dispatch a technician the same day.
  • No Geek Speak :
    You deserve to get answers to your questions in PLAIN ENGLISH. Our technicians will not talk down to you or make you feel stupid because you don’t understand their “geek speak”.
  • 100% Unconditional Satisfaction Guarantee :
    You deserve complete satisfaction with our products and services. We will do whatever it takes to make you happy. No hassles, no problems.
  • No Unpleasant or Unexpected Surprises :
    You should EXPECT that no damage will be done to your network or your data. Before we start working on your computer or network, we will evaluate your problem and alert you to any potential risks involved in fulfilling your job. If there are any risks, they will be explained in full, and your authorization and agreement will be obtained before the work commences. You can also choose to have your data backed up before we start any work on your machine.
  • All Projects Completed On Time and On Budget - Guaranteed :
    When you hire us to complete a project, we won’t penny pinch you with “unforeseen” or “unexpected” charges. Some incompetent or unethical technicians will do this because they haven’t properly planned or researched the project, OR they use it as a way to extract more money from you. Either way, we don’t feel that is correct or ethical. That’s why we guarantee all projects to be done ON TIME with no excuses.
  • Accurate Billing - Guaranteed :
    Every bill you receive from us is guaranteed to be accurate and detailed. You’ll know exactly what you are paying for, and ALL charges will be pre-approved by you. No more one-line “mystery” bills that don’t outline what you are paying for.

    With our services, your network is monitored 24/7/365 by powerful state of the art software that keeps your network running smoothly and prevents expensive downtime. In addition, our qualified technical experts review that information regularly to ensure optimal system performance.

Plus The Hidden GUARANTEE That NOBODY Ever AsksTheir IT Company About !

You should always ask your IT support company about their Professional Indemnity Insurance. It may surprise you to know that most IT support companies either have inadequate insurance or no insurance cover at all. Don’t take the risk with your business, ask your IT company NOW about their Professional Indemnity Insurance. At Sirona Solutions WE GUARANTEE you have the security of a £1m insurance policy taken out by us on your behalf.

Our guarantees are especially important when you realise that no other
IT support company offers a guarantee as powerful as this.

We challenge you to find another IT Support company that is so clear
and up-front about the guarantees they offer you – most don’t offer
any guarantee at all.

It means that there is no risk to you or your company
when you do business with Sirona.

But Don’t Just Listen To Us – Have a Look at What Our Clients Think

A Trusted Advisor

Since hiring Sirona Solutions, we’ve seen a dramatic increase in our employee’s productivity. They took the time to understand our business and recommend solutions that truly helped us become more competitive. We’ve had other computer companies fix our computer problems, but Sirona is the first one to act as a trusted advisor and look beyond the hardware and gadgets to really provide a business solution. – Jennie Johnson, Northern Clean Ltd

Helping Those Who Help Others

Sirona setup our new server and computers with hardly any interruption. We always receive very rapid response to a phone call or email. It's nice to finally have someone to support us with our technology issues. Our computers have never worked better. – Neil Fisher, Space Comms

Lightning Fast Service

I was overly impressed how fast you were able to get our computers up and running at our new remote location. It took 6 days to get telephone and internet there, but you had us up and running within 15 minutes of walking in the door. – Dave Brown, TF Solutions

Honest Solutions with A Realistic Budget

Sirona Solutions have always been very proactive in dealing with our issues, preventing a lot of problems and downtime. They let us know of any issues we might encounter with the current growth of the company and always provide honest and appropriate solutions with a realistic budget in mind. – David Moore, Home Instead

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